Frequently Asked Questions

Yes. Your cart can hold items from both catalogs at once, and everything ships together in a single order.

Stock status is shown on every product card and product page. Out-of-stock items cannot be added to your cart until they are replenished.

We ship Australia-wide and to New Zealand. Delivery estimates are shown at checkout based on your address.

Orders over $300 AUD (after any discount) qualify for free shipping. Orders below that threshold have a flat shipping fee calculated at checkout.

Every order is packed cold-chain to protect compound stability during transit, from dispatch to delivery.

Checkout is processed securely through Square, and automatically displays every payment method enabled on our account for your device and region — including cards, Apple Pay, Google Pay and Afterpay where available.

Yes. Card details are tokenized directly by Square\u2019s payment SDK and processed server-side. PureLux Labs never sees or stores raw card numbers.

Yes, a confirmation email with your full order summary is sent immediately after a successful payment.

Every batch we stock is tested by an independent third-party laboratory for purity, identity and concentration accuracy before it is listed for sale.

All products sold by PureLux Labs are supplied strictly for laboratory research purposes. They are not intended for human or animal consumption.